Explore Our Centres
Great leaders aren’t born — they’re developed through experience, insight, and the right training. Our Advanced Management Skills program empowers managers and professionals to build strategic thinking, leadership confidence, and decision-making excellence. Elevate your career and lead with impact in today’s competitive business environment.
Transform Your Management Approach
Influencing and Persuasion
- Understanding persuasion
- Preparing to persuade
- Getting off on the right foot
- Presentation strategies
- Using stories to persuade
Coaching & Mentoring
- Defining coaching and mentoring
- Critical coaching skills
- The benefits/consequences matrix
- The coaching model
- Giving effective feedback
- Coaching problems and solutions
Conflict Management
- Defining conflict and types of conflict Spontaneous and reflective action
- The Johari window
- Stages of conflict
- Conflict resolution style
- communication in conflict resolution
- The conflict/opportunity test
- Conflict and its resolution
Creative Thinking & Problem Solving
- Individual creativity and how to get creative
- Developing the right environment for creativity
- Where does creativity fit into the problem-solving process?
- Defining the problem
- Creative techniques (RAP model, shoe swap, mind mapping, metaphors and analogies, situation/solution reversal)
Critical Thinking
- Understanding critical thinking
- Pitfalls to reasoned decision making
- The critical thinking process
- A critical thinker’s skill set
- Creating explanations
- Dealing with assumptions
- Critical and creative thought systems
Change Management
- What is change?
- The change cycle
- The human reaction to change
- The pace of change
- Dealing with resistance
- Adapting to change
- Strategies for dealing with anger
Influencing and Persuasion
- Understanding persuasion
- Preparing to persuade
- Getting off on the right foot
- Presentation strategies
- Using stories to persuade
Coaching & Mentoring
- Defining coaching and mentoring
- Critical coaching skills
- The benefits/consequences matrix
- The coaching model
- Giving effective feedback
- Coaching problems and solutions
Conflict Management
- Defining conflict and types of conflict Spontaneous and reflective action
- The Johari window
- Stages of conflict
- Conflict resolution style
- communication in conflict resolution
- The conflict/opportunity test
- Conflict and its resolution
Creative Thinking & Problem Solving
- Individual creativity and how to get creative
- Developing the right environment for creativity
- Where does creativity fit into the problem-solving process?
- Defining the problem
- Creative techniques (RAP model, shoe swap, mind mapping, metaphors and analogies, situation/solution reversal)
Critical Thinking
- Understanding critical thinking
- Pitfalls to reasoned decision making
- The critical thinking process
- A critical thinker’s skill set
- Creating explanations
- Dealing with assumptions
- Critical and creative thought systems
Change Management
- What is change?
- The change cycle
- The human reaction to change
- The pace of change
- Dealing with resistance
- Adapting to change
- Strategies for dealing with anger
Key Features of Action DnA's Training Approach
- Engaging sessions with real-life management scenarios.
- Build communication, leadership, and decision-making skills.
- Analyze real business challenges to develop strategic thinking.
- Learn by doing through activities and problem-solving exercises.
- Trainers provide one-on-one guidance to help participants strengthen their leadership style.
Accreditation, Recognition & Endorsements
CLIENTS
GALLERY
Corporates Training
Empowering Professionals to Elevate Workplace Excellence
